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Layer Point
IndustriesBuilt for owner-operated businessesThe tools change from trade to trade. The problems usually don't: retyping, chasing, and systems that don't talk.
ServicesAI agents and automationAI assistants

AI agents and assistants for small business

An assistant that knows your business. It reads incoming orders and emails, drafts replies, answers questions from your own documents and systems, and hands anything unclear to the right person with the context attached.

What it does

An assistant that knows your business

Orders and email, read and draftedPurchase orders, quote requests and service emails read, matched to your customers and items, and drafted in your system for someone to approve.
Answers from your own informationPolicies, manuals, price lists and past jobs, searchable in plain language. Answers come from your data, not the open internet.
A person signs offAnything uncertain goes to the right person with the details attached. As trust builds, it handles more on its own.
Related work

A project like this

All our work
recruiter reviewing a shortlist at her desk
Case studyAI agents
AI candidate sourcing for recruiters
  1. The pointRecruiters spent hours searching for and ranking candidates by hand.
  2. The layerAn agent that finds and ranks candidates, with a recruiter approving every shortlist.
  3. What changedRecruiters start from a ranked shortlist instead of a blank search.
AI agentsRead the case study
Part of

AI agents and automation

Agents that do the repetitive work, so your team does not have to.

See AI agents
FAQ

Questions about AI assistants

01

Is this a chatbot?

Not usually. Most of what we build works behind the scenes: reading, sorting and drafting inside your inbox, CRM or ERP. A customer-facing chat is possible, but it is rarely the best first step.

02

What if it gets something wrong?

It drafts and a person approves, at least until the error rate is clearly low. It also flags anything it is unsure about instead of guessing.

03

Is our data safe?

We use your accounts and approved AI providers, limit what the assistant can access to what it needs, and agree with you up front what information it may use.

Could SR&ED cover part of your build? Read how it works

How we work

Every project, the same three steps

How we work
01We find the pointWe sit with your team and pick the one problem costing you the most.
02We build the layerSoftware, AI and integrations on top of the tools you already have.
03We keep it runningYour team gets trained, you own everything, and we stay on for support.

Tell us what's slowing you down

We listenHow the work flows today, and where it gets stuck.
We pointThe one thing we would fix first, and why.
You decideA straight answer on fit. No follow-up sequence.
Book a free callStep 1 of 2